XConsumers and enterprise employees are communicating and accessing information and entertainment from the cloud, via mobile devices, streaming services and social media channels. Communications executives not only need to solve the business, marketing and technology challenges resulting from this disruptive environment, but also leverage new opportunities to drive revenue.
Organizations in this shifting technology-based world need their businesses to run on efficient systems that include ERP, CRM, business intelligence, performance management and application offerings that are well integrated and deliver increased value and include cloud, mobile and social strategies. Equipment manufacturers, application developers, and service providers have leveraged Ciber’s expertise to transform existing business practices by implementing and integrating top-tier technology solutions and services for the communications industry.
Ciber has been involved in the communications field since its founding in 1974 and has successfully completed large scale projects, including data management, CRM and business intelligence implementations for all of the tier one telecom companies. Because of Ciber’s solid understanding of the key areas of focus and experience in the communications industry, we can help you increase your Average Revenue Per User and reduce your customer churn by enabling any sales or care representative, regardless of training, access to analytics-driven sales recommendations throughout the sales cycle.